:root {
      --green-950: #102b18;
      --green-900: #1f3d26;
      --green-700: #4d744f;
      --green-600: #79a177;
      --green-100: #eaf2e8;
      --cream: #faf9f5;
      --paper: #ffffff;
      --line: #e8e2d2;
      --border: #dbe5ee;
      --ink: #0b2442;
      --muted: #60708a;
      --orange: #f59e0b;
      --red: #ef4444;
      --blue: #163b73;
      --shadow: 0 18px 42px rgba(31, 61, 38, .13);
    }

    * { box-sizing: border-box; }
    html { background: var(--cream); }
    body {
      margin: 0;
      min-height: 100vh;
      background:
        radial-gradient(circle at 50% -80px, rgba(121,161,119,.24), transparent 320px),
        var(--cream);
      color: var(--ink);
      font-family: Arial, "Helvetica Neue", sans-serif;
    }

    button, input, select, textarea { font: inherit; }
    button { cursor: pointer; }
    h1, h2, h3, p { margin: 0; }
    .screen { min-height: 100vh; padding: 22px; }
    .center { display: grid; place-items: center; }
    .muted { color: var(--muted); line-height: 1.55; }
    .eyebrow {
      color: rgba(255,255,255,.86);
      font-size: 12px;
      font-weight: 900;
      letter-spacing: .14em;
      text-transform: uppercase;
    }

    .card, .panel {
      overflow: hidden;
      border: 1px solid var(--line);
      border-radius: 20px;
      background: var(--paper);
      box-shadow: var(--shadow);
    }
    .card { width: min(100%, 520px); }
    .panel { width: 100%; }
    .body, .panel-body { padding: 22px; }
    .hero {
      padding: 28px 26px;
      background: var(--green-900);
      color: #fff;
    }
    .logo {
      width: 92px;
      height: 74px;
      display: grid;
      place-items: center;
      margin-bottom: 18px;
      border-radius: 14px;
      background: #fff;
      color: #5e835c;
      font-size: 23px;
      font-weight: 900;
      line-height: 1.02;
    }
    .hero h1 { margin-top: 12px; font-size: 34px; line-height: 1.12; }
    .note, .success, .error {
      margin-bottom: 14px;
      padding: 14px;
      border: 1px solid var(--line);
      border-radius: 16px;
      background: var(--cream);
      color: var(--muted);
      line-height: 1.55;
    }
    .success { border-color: #bbf7d0; background: #ecfdf5; color: #047857; }
    .error { border-color: #fecaca; background: #fef2f2; color: #b91c1c; }

    label {
      display: block;
      margin: 14px 0 7px;
      font-size: 13px;
      font-weight: 900;
      color: var(--ink);
    }
    input, select, textarea {
      width: 100%;
      padding: 13px 14px;
      border: 1px solid var(--border);
      border-radius: 14px;
      background: #fff;
      color: var(--ink);
      outline: none;
    }
    select {
      color: var(--ink);
      background-color: #fff;
    }
    option {
      color: var(--ink);
      background: #fff;
    }
    textarea { min-height: 96px; resize: vertical; }
    input:focus, select:focus, textarea:focus {
      border-color: var(--green-600);
      box-shadow: 0 0 0 4px rgba(121, 161, 119, .18);
    }
    .btn, button {
      display: inline-flex;
      align-items: center;
      justify-content: center;
      gap: 8px;
      min-height: 46px;
      padding: 12px 16px;
      border: 0;
      border-radius: 14px;
      background: var(--green-600);
      color: #fff;
      font-weight: 900;
      text-decoration: none;
    }
    form button[type="submit"] { width: 100%; margin-top: 18px; }
    button.secondary { background: #f4f7fa; color: var(--ink); border: 1px solid var(--border); }
    button.warning { background: var(--orange); }
    button.danger { background: var(--red); }
    button:disabled { opacity: .7; cursor: wait; }

    .topbar {
      background: var(--green-900);
      color: #fff;
      box-shadow: 0 8px 20px rgba(16, 43, 24, .16);
    }
    .topbar-inner {
      max-width: 1180px;
      margin: 0 auto;
      display: flex;
      align-items: center;
      justify-content: space-between;
      gap: 14px;
      padding: 14px 18px;
    }
    .brand {
      display: flex;
      align-items: center;
      gap: 14px;
    }
    .brand-logo {
      width: 74px;
      height: 58px;
      display: grid;
      place-items: center;
      border-radius: 13px;
      background: #fff;
      color: #5e835c;
      font-size: 18px;
      font-weight: 900;
      line-height: 1.02;
    }
    .role-chip {
      display: inline-flex;
      align-items: center;
      gap: 8px;
      padding: 10px 13px;
      border: 1px solid rgba(255,255,255,.24);
      border-radius: 999px;
      background: rgba(255,255,255,.08);
      font-size: 13px;
      font-weight: 800;
    }
    .app-shell {
      width: min(1180px, 100%);
      margin: 0 auto;
      padding: 18px;
    }
    .grid { display: grid; gap: 16px; }
    .stats { grid-template-columns: repeat(auto-fit, minmax(145px, 1fr)); }
    .stat-number {
      margin-top: 6px;
      font-size: 32px;
      font-weight: 900;
    }
    .tabs, .button-row {
      display: flex;
      flex-wrap: wrap;
      gap: 9px;
      margin: 16px 0;
    }
    .tabs button, .button-row button {
      width: auto;
      min-height: 40px;
      margin: 0;
      background: #fff;
      color: var(--ink);
      border: 1px solid var(--line);
    }
    .tabs button.active, .button-row button.active {
      background: var(--green-100);
      color: #285b32;
      border-color: #b7d4b4;
    }
    .ops-header {
      display: flex;
      align-items: flex-start;
      justify-content: space-between;
      gap: 12px;
    }
    .ops-status {
      display: inline-flex;
      align-items: center;
      min-height: 36px;
      padding: 8px 12px;
      border-radius: 999px;
      background: #eaf2e8;
      color: #285b32;
      font-size: 12px;
      font-weight: 900;
      white-space: nowrap;
    }
    .ops-grid {
      display: grid;
      grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
      gap: 12px;
    }
    .ops-card {
      width: 100%;
      min-height: 148px;
      align-items: flex-start;
      justify-content: flex-start;
      padding: 16px;
      border: 1px solid var(--line);
      border-radius: 18px;
      background: #fff;
      color: var(--ink);
      text-align: left;
      box-shadow: none;
    }
    .ops-card strong {
      display: block;
      font-size: 18px;
      line-height: 1.2;
    }
    .ops-card span:last-child {
      display: block;
      color: var(--muted);
      font-size: 13px;
      font-weight: 700;
      line-height: 1.45;
    }
    .ops-step {
      display: inline-flex;
      margin-bottom: 8px;
      padding: 5px 10px;
      border-radius: 999px;
      background: #eef6ff;
      color: #173b73;
      font-size: 11px;
      font-weight: 900;
    }
    .ops-card-accent {
      background: linear-gradient(180deg, #f8fff7, #eef7ed);
      border-color: #cfe3cb;
    }
    .stat-panel { cursor: pointer; transition: transform .16s ease, box-shadow .16s ease; }
    .stat-panel:hover { transform: translateY(-2px); box-shadow: 0 12px 26px rgba(31, 61, 38, .10); }
    .ops-list { display: grid; gap: 10px; }
    .ops-list-item {
      display: flex;
      align-items: center;
      justify-content: space-between;
      gap: 12px;
      padding: 14px;
      border: 1px solid var(--border);
      border-radius: 16px;
      background: #fbfdff;
    }
    table { width: 100%; border-collapse: collapse; }
    th, td {
      padding: 12px 10px;
      border-bottom: 1px solid #eef2f6;
      text-align: left;
      font-size: 14px;
    }
    th {
      color: #8da0bd;
      font-size: 12px;
      text-transform: uppercase;
      white-space: nowrap;
    }

    .phone-wrap {
      width: min(100%, 420px);
      margin: 0 auto;
    }
    .phone-stage {
      border: 12px solid #202020;
      border-radius: 36px;
      background: #fff;
      box-shadow: 0 30px 80px rgba(31, 61, 38, .16);
      overflow: hidden;
    }
    .phone-status {
      display: flex;
      justify-content: space-between;
      padding: 10px 16px;
      background: #222;
      color: #fff;
      font-size: 12px;
      font-weight: 900;
    }
    .phone-page {
      min-height: 680px;
      max-height: calc(100vh - 125px);
      overflow: auto;
      padding: 14px;
      background: #fbfaf6;
    }
    .preview-banner {
      margin-bottom: 12px;
      padding: 11px 12px;
      border: 1px solid #f8d793;
      border-radius: 14px;
      background: #fff7ed;
      color: #9a3412;
      font-size: 13px;
      font-weight: 800;
    }
    .mobile-hero-card {
      position: relative;
      overflow: hidden;
      min-height: 160px;
      padding: 20px;
      border-radius: 18px;
      background: linear-gradient(135deg, #153a73, #102a58 62%, #f6c23d 62%);
      color: #fff;
    }
    .mobile-hero-card.green {
      background: linear-gradient(135deg, #1f3d26, #557c54 68%, #d4b55c 68%);
    }
    .mobile-hero-card h1 {
      max-width: 245px;
      margin-top: 18px;
      font-size: 27px;
      line-height: 1.12;
    }
    .mobile-hero-card p {
      max-width: 245px;
      margin-top: 8px;
      font-size: 13px;
      font-weight: 700;
      line-height: 1.45;
    }
    .hero-mark {
      position: absolute;
      right: 18px;
      bottom: 16px;
      width: 80px;
      height: 80px;
      display: grid;
      place-items: center;
      border-radius: 24px;
      background: rgba(255,255,255,.17);
      font-size: 38px;
    }
    .profile-strip {
      display: flex;
      gap: 12px;
      align-items: center;
      margin-top: 12px;
      padding: 14px;
      border: 1px solid var(--line);
      border-radius: 16px;
      background: #fff;
    }
    .avatar {
      width: 46px;
      height: 46px;
      display: grid;
      place-items: center;
      flex: 0 0 auto;
      border-radius: 50%;
      background: var(--blue);
      color: #fff;
      font-weight: 900;
    }
    .quick-cards {
      display: grid;
      grid-template-columns: repeat(3, minmax(0, 1fr));
      gap: 8px;
      margin-top: 12px;
    }
    .quick-card {
      min-height: 78px;
      display: grid;
      align-content: center;
      gap: 4px;
      padding: 10px 8px;
      border-radius: 14px;
      background: #eef6ff;
      color: #173b73;
      text-align: center;
      font-size: 12px;
      font-weight: 900;
    }
    .quick-card strong { display: block; font-size: 18px; }
    .quick-card:nth-child(2) { background: #ecfdf5; color: #047857; }
    .quick-card:nth-child(3) { background: #f8fafc; color: #334155; }
    .section-title {
      margin: 18px 2px 10px;
      color: #8494b0;
      font-size: 12px;
      font-weight: 900;
      letter-spacing: .05em;
      text-transform: uppercase;
    }
    .task-card, .session-card, .queue-card {
      padding: 14px;
      border: 1px solid var(--border);
      border-radius: 16px;
      background: #fff;
    }
    .task-card {
      overflow: hidden;
      padding: 0;
      border-radius: 20px;
      background: #fff;
      box-shadow: 0 10px 28px rgba(20, 53, 111, .08);
    }
    .request-hero {
      position: relative;
      min-height: 184px;
      padding: 24px 22px;
      background: #14356f;
      color: #fff;
    }
    .request-hero.brown { background: #84360f; }
    .request-hero.green { background: #315f39; }
    .request-hero:before {
      content: "";
      position: absolute;
      left: 24px;
      right: 24px;
      top: 24px;
      height: 5px;
      border-radius: 999px;
      background: #d6b75a;
    }
    .request-hero h3 {
      max-width: 230px;
      margin-top: 48px;
      font-size: 28px;
      line-height: 1.15;
      color: #fff;
    }
    .request-icon {
      width: 58px;
      height: 58px;
      display: grid;
      place-items: center;
      margin-top: 18px;
      border-radius: 18px;
      background: rgba(255,255,255,.13);
      font-size: 28px;
    }
    .request-mascot {
      position: absolute;
      right: 26px;
      bottom: 42px;
      width: 92px;
      height: 92px;
      display: grid;
      place-items: center;
      border-radius: 28px;
      background: rgba(255,255,255,.13);
      font-size: 46px;
      transform: rotate(-4deg);
    }
    .request-tag {
      display: inline-flex;
      margin-top: 10px;
      padding: 6px 13px;
      border-radius: 999px;
      background: rgba(255,255,255,.16);
      color: #ffe7a7;
      font-size: 12px;
      font-weight: 900;
    }
    .task-content { padding: 14px; }
    .identity-row {
      display: flex;
      gap: 12px;
      align-items: center;
      padding-bottom: 12px;
      border-bottom: 1px solid #eef2f6;
    }
    .identity-row .avatar { background: #14356f; color: #ffe7a7; }
    .task-summary-cards {
      display: grid;
      grid-template-columns: repeat(3, minmax(0, 1fr));
      gap: 8px;
      margin: 12px 0;
    }
    .task-summary-card {
      min-height: 72px;
      display: grid;
      place-items: center;
      align-content: center;
      gap: 3px;
      padding: 9px 7px;
      border-radius: 14px;
      background: #e8f2ff;
      color: #1d4e89;
      text-align: center;
      font-size: 12px;
      font-weight: 900;
    }
    .task-summary-card:nth-child(2) { background: #fff4c7; color: #92400e; }
    .task-summary-card:nth-child(3) { background: #f3f4f6; color: #334155; }
    .task-summary-card strong { display: block; font-size: 17px; }
    .decision-actions {
      display: grid;
      grid-template-columns: 1fr 1fr;
      gap: 10px;
      margin-top: 14px;
    }
    .decision-actions button {
      min-height: 50px;
      border-radius: 13px;
      font-size: 16px;
    }
    .decision-actions .approve { background: #078a3f; }
    .decision-actions .reject { background: #e5e7eb; color: var(--ink); }
    .task-head, .session-head, .queue-head {
      display: flex;
      justify-content: space-between;
      align-items: flex-start;
      gap: 10px;
    }
    .pill {
      display: inline-flex;
      align-items: center;
      justify-content: center;
      padding: 5px 10px;
      border-radius: 999px;
      background: #eaf2e8;
      color: #285b32;
      font-size: 11px;
      font-weight: 900;
      white-space: nowrap;
    }
    .pill.warn { background: #fff7cc; color: #d97706; }
    .pill.red { background: #fff1f2; color: #e11d48; }
    .detail-list { display: grid; gap: 8px; margin-top: 12px; }
    .detail-row {
      display: flex;
      justify-content: space-between;
      gap: 14px;
      padding-top: 8px;
      border-top: 1px solid #eef2f6;
      font-size: 13px;
    }
    .detail-row span { color: var(--muted); }
    .detail-row strong { text-align: right; }
    .action-row {
      display: grid;
      grid-template-columns: 1fr 1fr;
      gap: 10px;
      margin-top: 14px;
    }
    .action-row button { min-height: 44px; padding: 10px 12px; }
    .wide-actions {
      display: grid;
      grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
      gap: 10px;
      margin-top: 16px;
    }
    .mobile-table { overflow-x: auto; }
    .footer-note {
      margin: 20px 0 4px;
      color: #94a3b8;
      text-align: center;
      font-size: 12px;
    }
    .bottom-nav {
      position: sticky;
      bottom: 0;
      display: grid;
      gap: 4px;
      margin: 16px -12px -12px;
      padding: 8px 8px calc(8px + env(safe-area-inset-bottom));
      border-top: 1px solid #e8edf3;
      background: rgba(255,255,255,.96);
      backdrop-filter: blur(12px);
    }
    .bottom-nav button {
      min-height: 54px;
      margin: 0;
      padding: 6px 4px;
      border-radius: 14px;
      background: transparent;
      color: #60708a;
      font-size: 11px;
      line-height: 1.2;
      display: grid;
      gap: 2px;
    }
    .bottom-nav button strong { display: block; font-size: 18px; line-height: 1; }
    .bottom-nav button.active {
      background: #eaf2e8;
      color: #285b32;
    }
    .progress-track {
      height: 10px;
      overflow: hidden;
      border-radius: 999px;
      background: #edf2f7;
    }
    .progress-fill {
      height: 100%;
      border-radius: 999px;
      background: linear-gradient(90deg, #79a177, #078a3f);
    }
    .score-grid {
      display: grid;
      grid-template-columns: repeat(5, 1fr);
      gap: 8px;
      margin-top: 8px;
    }
    .score-grid label {
      display: grid;
      place-items: center;
      min-height: 44px;
      margin: 0;
      border: 1px solid var(--border);
      border-radius: 12px;
      background: #f4f7fa;
      font-size: 16px;
      color: var(--ink);
      cursor: pointer;
    }
    .score-grid input { display: none; }
    .score-grid label:has(input:checked) {
      border-color: #79a177;
      background: #eaf2e8;
      color: #285b32;
      box-shadow: 0 0 0 3px rgba(121,161,119,.18);
    }
    .form-card {
      width: min(100%, 560px);
      margin: 0 auto;
    }
    .form-section {
      padding: 16px;
      border: 1px solid var(--border);
      border-radius: 16px;
      background: #fff;
    }
    .inline-form {
      margin-top: 14px;
      padding: 14px;
      border: 1px solid var(--border);
      border-radius: 16px;
      background: #fbfdff;
    }

    @media (max-width: 760px) {
      .screen { padding: 0; align-items: stretch; }
      .card {
        width: 100%;
        min-height: 100vh;
        border: 0;
        border-radius: 0;
        box-shadow: none;
      }
      .hero {
        padding: 22px 20px 24px;
        border-radius: 0 0 24px 24px;
      }
      .hero h1 {
        font-size: 28px;
        line-height: 1.16;
      }
      .logo {
        width: 84px;
        height: 70px;
        margin-bottom: 14px;
        font-size: 21px;
      }
      .topbar-inner { align-items: flex-start; flex-direction: column; }
      .app-shell { padding: 12px; }
      .phone-stage {
        border: 0;
        border-radius: 0;
        box-shadow: none;
      }
      .phone-status { display: none; }
      .phone-page {
        min-height: calc(100vh - 98px);
        max-height: none;
        padding: 12px;
      }
      .panel-body, .body { padding: 16px; }
      .tabs, .button-row { gap: 8px; }
      .tabs button, .button-row button {
        flex: 1 1 calc(50% - 8px);
        min-width: 0;
        padding: 10px 12px;
      }
      .wide-actions { grid-template-columns: 1fr; }
      .task-summary-cards,
      .quick-cards,
      .decision-actions {
        grid-template-columns: 1fr;
      }
      .task-summary-card,
      .quick-card {
        min-height: 64px;
      }
      .bottom-nav button {
        min-height: 58px;
        padding: 6px 2px;
      }
      .bottom-nav button strong {
        font-size: 16px;
      }
      .ops-header { flex-direction: column; }
      .ops-list-item { align-items: stretch; flex-direction: column; }
      th, td { font-size: 13px; white-space: nowrap; }
    }